Specified this, complications may be described in three general forms: those who need to be resolved straight away, those that should be tackled though the influence is just not severe, and people that do not demand quick attention and might be put aside for the time being. Operational Effectiveness: https://elliotusitb.shoutmyblog.com/33879823/helping-the-others-realize-the-advantages-of-hbr-case-study-analysis